Agencies
Keep delivery, billing, and cash collection in sync.
Track scope, contractor costs, milestone billing, receivables, and reporting around the same client engagement, so finance follows the work instead of chasing it.
Illustrative workflow
- ScopeRetained
- ContractorsDocumented
- ExpensesCoded
- MilestoneApproved
- InvoiceIssued
- ReceivableOpen
- CollectionApplied
- ReportingAssembled
Engagement record
One central record. Every downstream question resolves against it.
Active engagement
Client · Brand refresh, phased
- Scope
- Retained scope + versioned changes
- Billing structure
- Milestone with retainer
- Contractor evidence
- Documented and current
- Expense support
- Coded to engagement
- Invoice status
- Milestone two, ready
- Receivables status
- One open, one collected
- Reporting classification
- Retained on P&L context
- Delivery evidence
- Linked per milestone
Engagement activity
- Client approved scope v1Opened
- Institution reviewed contractor evidenceMid-cycle
- Institution issued invoiceMilestone one
- AR recorded partial collectionApplied
- AR scheduled reminderFollow-up
Milestone billing
Delivery evidence becomes an invoice becomes a collection.
Focus
Milestone two · Ready for invoice
Approved delivery evidence has been retained. Billing runs on the standing cadence.
Approval
StepMilestone approved by client
Invoice readiness
StepLine items + evidence linked
Invoice issued
StepSent on cadence
Receivable
StepOpen on aging
Collection record
StepApplied when received
Reconciliation
StepLedger update retained
Interruptions
Where an engagement stops moving, and who owns each pause.
- Scope change requestedOwner: Client leadVersioned on engagementRouted
- Missing contractor recordOwner: Institution · OpsChased on request cadenceRouted
- Milestone not approvedOwner: ClientDelivery evidence in reviewRouted
- Invoice dispute openedOwner: Institution · ARReview record openedRouted
- Partial collection receivedOwner: ARApplied; balance remains openRouted
Project context
Keep delivery, cost, cash, and reporting tied to the same engagement.
Delivery stage
Milestone two, in review
Contractor costs
Coded to engagement
Billing status
One invoice open
Receivables
One collection applied
Reporting stays grounded in the engagement records on file, with project context tied back to the reviewed books.
Records retained
The records carried from engagement through collection.
Engagement financial record
Scope, billing, deliverables
Contractor-document checklist
Prepared for tax cycle
Billing schedule
Milestone cadence and status
Receivables review
Aging and open items
Project reporting
Engagement context in the pack
Connected services
Coverage that follows the engagement.
Bookkeeping & Close
- Input
- Engagement records
- Handoff
- Project-coded ledger
- Output
- Reviewed close
Review the close workspace
Accounts Receivable
- Input
- Invoice cadence
- Handoff
- Follow-up + disputes
- Output
- Cash applied
See receivables cadence
Accounts Payable
- Input
- Contractor + expense
- Handoff
- Approvals
- Output
- Ledger entry
See approvals
Financial Reporting
- Input
- Reviewed close
- Handoff
- Engagement context
- Output
- Reporting pack
Understand the reporting pack
Controller Support
- Input
- Reviewed close
- Handoff
- Standing agenda
- Output
- Sign-off record
See controller review
CFO Advisory
- Input
- Reviewed record
- Handoff
- Scenario framing
- Output
- Decision context
Explore advisory context
Questions from agency operators.
How is contractor documentation handled?
Your team supplies contractor details and supporting records. Institution organizes the agreed records and coordinates the handoff to the preparer or filing provider within the engagement scope.How are scope changes tracked?
A scope change becomes a versioned record on the engagement, with the corresponding billing and delivery evidence updated. Prior versions are retained.What triggers a milestone approval?
Documented delivery evidence tied to the milestone. Billing and revenue recognition follow the contract terms and applicable accounting policy.How are invoice disputes routed?
A dispute opens a review record: reason, evidence requested, current owner, and conclusion. Any write-off goes through an explicit review.How is partial collection recorded?
The receivable retains its open balance with the collection applied against it. Follow-up continues on the standing cadence.What does project reporting context mean?
The reporting pack shows engagement-level detail alongside the P&L so leadership can see what is driving the numbers.Does this work for marketing, creative and software development agencies?
The scope can follow retainers, time-based work or milestones. Bring contracts, invoices, time and project records, contractor costs and reimbursable expenses. Agree project tags and cost allocation before expecting a useful client or project margin report.What should an agency compare when choosing a bookkeeping plan?
Compare support for deposits, unbilled work, contractor costs, pass-through spend, collections and project reporting. Finance Desk is $299/month or $2,799/year, plus state fees; complex accrual accounting or multiple entities may need Managed Accounting or a custom scope.Are contractor payments, payroll filings and sales tax automatically included?
No. Reconciling payroll and contractor records is distinct from running payroll, moving money or preparing every return. Identify payment approvals, payroll administration, contractor filings and jurisdiction-specific tax work in the engagement.