Posted native reports depend on completed Institution Books settings and the company's recorded book history. The General Ledger asks for valid dates within that history and through today. Review setup when an expected earlier period cannot be selected or loaded.
Confirm the books start date and the supporting opening records with the person responsible for the company. A report beginning after the business began can still be useful, but its opening balances and earlier activity need an established basis.
Do not assume a current bank connection supplies every historical balance required for a complete ledger. Different accounts can require separate opening evidence. The report's availability is not a certification that all earlier records have been reconstructed.
When sharing a report, describe the actual covered period. If earlier history is unresolved, retain that limitation rather than extending dates or entering unsupported balancing amounts. Once the correct setup and accounting evidence are recorded, refresh the report and verify the affected account balances and posted source lines.
Was this article helpful?
Tell us whether this answered the question you came with.