Delivered report files are documents that the team has made available to your company. Live statements are read from the company's accounting source using the selected settings and period. The two can answer different questions even when their titles are similar.
Open Delivered report files to download a published document. If the list is empty, the page says no delivered files are available; that does not by itself mean the company has no posted accounting activity. Use the live statement view when your current access and book setup permit it.
When comparing a delivered file with a live report, check the company, period, basis and source. The live books may include entries posted after the file was prepared. Preserve the file's context instead of assuming its numbers update when the underlying ledger changes.
If a file cannot be loaded, retry the file request and check access. Do not create an accounting adjustment merely to reconcile two outputs whose dates or source states differ. Establish that both reports describe the same scope before investigating any remaining amount difference.
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