The account register can report that its total differs from the statement amount because the books changed after the report loaded. This is a consistency warning between two reads of the source. Refresh the statement before deciding that either value is an unexplained accounting error.
Keep the same company, basis and date range, select Refresh and reopen the account detail. Compare the refreshed report amount with the register's closing balance. A recently posted journal or correction inside the selected period can account for the change.
If the values still differ, capture the report name, account, dates and visible warning for the person investigating. Avoid combining a screenshot from an older report with a newly downloaded register without noting that the source may have changed between them.
When a review requires a retained result, use the saved-report workflow where available and preserve its source evidence. A live statement is expected to reflect current posted books when refreshed; it should not be treated as a permanent historical copy of what someone saw earlier.
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