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Statements and transaction imports

Leave an unknown source opening balance blank

Avoid recording an unsupported zero when preparing a manual account.

Updated 2026-11-11

When adding a manual source account, leave Opening balance blank if it has not been recorded or supported. A blank value and a zero balance describe different situations.

The form treats the opening balance as optional. If you enter a value, it requires an Opening balance date so the value has a defined point in time. Use the original statement or other supported source when deciding both.

Prepare the account

  1. Enter the account name, type and currency from the actual source account.
  2. Leave the opening field empty when the amount is unknown. Do not enter zero only to finish the form.
  3. Save the account and retain the missing-opening question for the company’s book setup or reconciliation work.

A saved source opening value does not create a ledger opening journal or certify a reconciled balance. Recording one number in the account form therefore does not complete historical opening work.

If you later obtain the statement evidence, review the relevant account and accounting workflow before changing values. Check which date starts the import coverage so you do not combine an opening balance with transactions that are already included in that opening amount.

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