Messages keeps your conversations with Institution together, so you do not need to hunt through email for what was said.
- Open Messages in the sidebar.
- Pick the conversation or service you want to talk about.
- Write your message and send it.
If Messages is empty or locked
You need an active service to message Institution. A page that says to activate a service first means none of your services is active yet. See how a service gets activated.
Note
Do not put passwords, full account numbers, or verification codes in a message. Upload documents in Documents, where files are stored privately.
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