Delete permanently is limited to an empty company and its saved settings. The warning says a company with linked records, files, or integration history must be removed instead.
Before choosing the action, identify the exact record and confirm that it is an unwanted empty company. Permanent deletion cannot be undone. Read the warning, complete the two-step confirmation, and type the exact company name only if deletion is truly intended.
If the action is blocked because history exists, do not delete documents or accounting records simply to force the company to become empty. Use the supported Remove company process and review the effect on connections and active workspace lists.
A legal business closure, service cancellation, and company-record deletion are separate matters. If you created what looks like a duplicate company, ask support to help distinguish the records before removing data. Provide their names and identifiers, not credentials. A successful permanent deletion is confirmed by Company permanently deleted; an open confirmation dialog is not proof that anything has been deleted.
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