A bank source already matched to recorded books is held out of another bulk import. The source evidence is linked to an existing accounting transaction, so creating another import would not be the appropriate next review step.
- Read the already-matched message in the bank review.
- Open the linked accounting record through the available bank or accounting view.
- Inspect its current category, status, and any source correction before deciding whether further work is needed.
Matching can explain why a row is unavailable
The bank item may remain visible as source evidence even though it is no longer waiting for import. Visibility in bank activity does not imply that another accounting record should be created.
If you believe the source was matched to the wrong transaction, investigate that existing relationship through the supported accounting review. Do not bypass the hold by uploading the same statement again or manually reproducing the amount. Check the account, date, currency, amount, and direction, along with the original match note, to establish the issue. A current source change may require its own correction workflow. Finish with a clear understanding of the existing record before taking another action that could duplicate the event in the books.
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