A category save can report that its result could not be verified and ask you to refresh before retrying. Treat this as an uncertain outcome rather than assuming that every selected choice failed.
- Read any completed per-record messages already shown in the sheet.
- Refresh or reopen the relevant bank review to load current saved choices.
- Retry only the unresolved work after confirming the current source and category state.
Check both the selection and the result
A group action can complete some records before a later problem occurs. The saved count and individual outcomes help distinguish completed work from records still needing a decision.
If a category already appears as saved after refreshing, inspect it before attempting another change. If the source changed during the review, resolve that current evidence rather than forcing the earlier choice through. Keep the same company and intended account scope when reopening the task. A vague error alone is not a reason to reimport transactions or create replacement rows. The safest useful recovery is a fresh, verified view of the existing records followed by a narrowly scoped retry. If the issue persists, provide the affected account and non-sensitive transaction identifiers to support.
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