No exact unmatched accounting transaction was found means the current candidate page contains no eligible exact match. It does not establish that no related accounting record exists anywhere in the company.
- Compare the bank account, date, currency, amount, and direction with the accounting transaction you expected.
- Use Next matches when more candidate pages are available.
- Inspect the existing accounting record’s current state before deciding whether a new import is appropriate.
Identify the actual mismatch
A date difference, another source account, a different currency, or a record already linked to bank evidence can explain why a familiar transaction is not offered as an exact unmatched candidate.
Do not edit a correct accounting fact simply to make it appear in the list. First determine whether the bank source represents the same event and whether the existing record needs a supported correction. If it is genuinely a different transaction, keep the records distinct. If the source changed while the review was open, close it, refresh bank activity, and reopen the current review. The useful outcome is a supported match or a clear reason the source requires another workflow, rather than an approximate link chosen to clear the queue.
Was this article helpful?
Tell us whether this answered the question you came with.