Once an active bank pair’s journal is posted, the supported correction path is a reversal request where available. Cancel pair proposal applies to eligible unposted proposals and does not undo a posted journal.
- Open the pair and confirm its Journal state.
- Review both bank legs and the original Pairing reason.
- If the accounting needs reversal, use Request reversal with the appropriate date and reason.
Reverse the accounting with a clear explanation
The reversal workflow keeps the original source and journal-line history. Both legs reverse together, so review the complete pair rather than treating one side as an isolated adjustment.
A reversal does not send money back through the bank. If the original funds movement must be undone, that is a separate bank operation and its resulting evidence needs its own accounting review. The available reversal actions depend on access and whether a request is already pending. Read the current pair status before submitting another action. After a reversal is posted, inspect its recorded result and any replacement accounting needed for the actual event. Do not leave the books with an unexplained correction simply because the original pair was wrong.
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