A bank source review can fail to confirm its saved result even after you submitted a match or correction. When the message asks you to retry with the same Review note, keep the intended action and note intact while recovering that outcome.
- Read the exact error in Review bank source.
- Retry the same supported review when the control remains available.
- After a confirmed result, refresh the affected source and accounting record to inspect the resolved state.
Do not infer that nothing happened
An uncertain response is not proof that the action never reached the server. Creating a replacement transaction or choosing a different candidate immediately can make the original result harder to establish.
If the interface instead says the bank source changed, close the review and refresh before continuing. That condition needs current evidence rather than an unchanged retry. If details cannot load, use Retry review details and wait for the verified context. Preserve the original source relationship throughout recovery. A successful match records evidence against an existing transaction, while a correction affects only the action described in the sheet. Confirm which outcome occurred before making another accounting change or treating the review queue as complete.
Was this article helpful?
Tell us whether this answered the question you came with.