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Statements and transaction imports

Understand statement suggestions waiting to retry

Check the current category status while preserving the extracted source.

Updated 2026-11-11

Some category suggestions are waiting to retry means classification has remaining work that is waiting for another attempt. The source transactions are already saved and can be reviewed separately.

Use the displayed status rather than assuming every pending suggestion is a permanently failed transaction. The statement processing and classification states describe different parts of the workflow.

What to check now

  1. Verify the extracted rows against the source statement.
  2. Inspect whether any category questions need business context that you can supply.
  3. Refresh classification status when offered and follow the current retry controls for the outstanding work.

Avoid repeated document uploads or broad recategorization of already reviewed activity. They do not address the specific remaining job and can make it harder to tell which rows still need attention.

If the message persists, record the statement filename, company and approximate time the hold began. Include whether all suggestions or only a subset remain outstanding. Keep completed source review separate from unfinished categorization in your own checklist so a saved extraction is not reported as fully approved accounting.

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