Category suggestions are processing. Your extracted transactions are saved means extraction finished while categorization continues. You can inspect the source rows through Review extracted transactions without treating the unfinished categories as lost data.
- Open the saved extracted transactions for the statement.
- Compare dates, amounts and account matches with the original source.
- Return to the statement’s category status or the relevant review workflow to inspect suggestions when they become available.
Do not extract the same statement again solely because category suggestions have not finished. Repeating source extraction is a different operation from completing classification.
Keep review responsibilities separate
A category proposal does not confirm that the source row is accurate. Conversely, a correctly extracted amount does not establish its business purpose. Check both before posting.
If categorization later reports a hold or failure, keep the extracted rows and inspect that specific message. Support needs the statement, company and classification state, not another copy of the source file. Existing source evidence should remain traceable while the category question is resolved, including any replies already saved against the current transactions.
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