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Before your accountant uses the company name in marketing

Review permission for client lists, logos, references and case studies separately from the accounting service, with specific approval and withdrawal terms.

By Institution3 minute readPublished View sources
In this guide

Identify each use the clause permits

A marketing clause may permit a client-list mention, logo display, reference call, testimonial or detailed case study. Review those uses separately. Permission to name the company does not explain whether the provider may disclose financial results, describe internal problems or quote an employee.

Ask where the material will appear and who can reuse it. A website listing, sales presentation and paid advertisement create different visibility. Identify whether the permission extends to affiliates, agencies or future campaigns. Give the company representative enough information to approve the actual use rather than a broad category called promotion.

Keep service authorization distinct from publicity

AICPA engagement guidance treats confidentiality and business terms as matters to document. Ask whether publicity consent is optional and whether declining it changes the commercial proposal. Record the answer in the accepted agreement. Management should not discover that ordinary bookkeeping authorization also approved an unidentified testimonial.

Name the person who can approve company marketing claims. The employee managing accounting may have permission to supply records without authority to license the logo or publish financial information. Route proposed material through the company's normal communications and legal review where appropriate.

References: AICPA Member Insurance Programs: Engagement letter questions

Approve the actual claims and supporting facts

For a case study, request the full text, images, quotations and intended context before publication. Verify that any figures describe the correct period, measurement and scope. A reduction in bookkeeping hours should not be presented as a reduction in total finance cost if the company moved work to another team.

Do not let a provider turn a routine thank-you into a public endorsement without the required permission. Ask that quotes remain accurate and that changes return for approval. If an example is fictional or composite, it should be labeled and should not be attributed to your company as a real result.

FTC information-protection guidance supports limiting disclosure of sensitive data. Review the draft for employee, customer and commercial information that is unnecessary to the story. A company name may be public while the details of its accounting problems or transactions remain confidential.

References: FTC: Protecting personal information

Define duration, updates and withdrawal

Ask how long permission lasts, whether material can be changed and how the company requests removal or correction. Identify what the provider can remove from its own channels and what may remain in printed or third-party copies. Have the actual terms reviewed rather than assuming a universal right or ability to erase every past use.

Consider what happens after the engagement ends or the business changes. A case study can become misleading if it implies an ongoing relationship or describes a service the company no longer uses. Specify how the provider will handle those changes and who monitors the accuracy of continuing claims.

Keep references as a separate arrangement

If management agrees to act as a reference, set the contact, subjects and frequency it is willing to accommodate. Obtain the reference participant's agreement and protect confidential details. A positive reference should describe real experience within its limits, without promising that another client will receive the same result.

Retain the approved material and consent record. If a proposed use exceeds that approval, resolve it through the agreed contact before publication where possible. The accounting relationship can support a useful public example while preserving the company's control over the claims and information it has deliberately agreed to share.

Sources

Requirements and product details can change. Check the linked guidance for the facts that apply to your situation.

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General information, not personalized accounting, tax, legal, or investment advice. Have the appropriate qualified professional review decisions that depend on your circumstances.