Identify the option the customer earned
A contract may give its customer a discounted renewal, an additional product offer or another future purchasing option. Record the exact benefit, who can use it, its expiry and what purchase created it. Keep discretionary promotions distinguishable from rights promised as part of an existing agreement.
Under IFRS 15, an option can be a separate performance obligation when it provides a material right the customer would not receive without entering the contract. Assessing that benefit requires comparison with the offers otherwise available. A discount percentage viewed on its own cannot answer the question.
References: New Zealand XRB: NZ IFRS 15 customer contracts and application guidance
Use a relevant comparison for the discount
Gather ordinary pricing and discounts for comparable customers, products, quantities and periods. A published list price may differ from what customers routinely pay. Explain exclusions from the comparison and keep the transaction population behind any average. The reviewer needs to see whether the contractual option creates an additional benefit.
For an illustrative comparison, a customer option offers 20% off while comparable customers can generally obtain 15% without the earlier purchase. The two percentages identify an incremental-benefit question. They do not mean that 20% of the original sale, or automatically 5% of a future order, should be deferred as revenue.
Give the reviewer evidence about exercise behavior
Record historical exercise patterns where the population is relevant, including expiry, customer type and changes in the offer. A newly launched benefit may require estimation with limited experience. State that limitation openly instead of treating a sales target as observed customer behavior.
IFRS 15 provides guidance for estimating an option's standalone selling price when it is not directly observable. The assessment includes the relevant discount and likelihood of exercise. Ask the accountant to approve the method, assumptions and any applicable practical alternative before the finance team builds the allocation schedule.
References: New Zealand XRB: NZ IFRS 15 customer contracts and application guidance
Link the right to its later use or expiry
Maintain the original contract, option identifier, approved allocated amount and subsequent exercise or expiry evidence. Reconcile the option's operational status to the accounting schedule. A coupon generated in a loyalty platform and an actual purchase using it can be separate events, so choose the evidence that supports the approved recognition event.
Where a customer changes products or transfers an option, obtain a review of the permitted terms and accounting effect. Avoid releasing a balance solely because an employee manually closed the reward record. The close should explain whether the customer's right was exercised, expired, modified or remains outstanding.
Review the offer when commercial terms change
Notify accounting when general discounting, renewal pricing or eligibility changes. Those changes can alter the comparison for new contracts and may require review of existing arrangements. Keep the original evidence for earlier contracts intact and obtain an explicit decision on which population a revised assessment affects. That prevents one new campaign from silently changing every outstanding option schedule.
Sources
Requirements and product details can change. Check the linked guidance for the facts that apply to your situation.
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