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Read scheduled and preferred dates in the appointment list

A recorded scheduled date takes precedence over the original preference.

Updated 2026-11-11

The appointment list shows Scheduled when a scheduled start has been recorded. Otherwise it shows your Preferred date and time when provided, or the date the request was created.

This means the list can change from a preference to a scheduled date as the team arranges the meeting. Compare the displayed status with the confirmation message instead of assuming the original preference was accepted unchanged.

The compact scheduled label may not contain every timing detail you need. Use the team’s confirmed time and timezone or ask for clarification if the list is insufficient to join at the right moment.

If an appointment is marked Rescheduled, review the latest confirmation and meeting link rather than relying on an earlier calendar note. If the date appears wrong, contact the team with the appointment topic and the expected time. Creating another request does not edit the existing scheduled record and can leave the team with duplicate scheduling work.

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