If Appointments reports that it could not load existing requests, use the retry control. The page has not confirmed whether your previous appointment is present.
Check your connection and account context, then wait for the list to load successfully. An actual empty list says No appointments yet; a loading error is a different result.
Do not immediately create another appointment because the failed list is blank. Your earlier request may already be saved, and a duplicate can confuse scheduling.
If you recently submitted and saw Appointment requested, keep the topic and preferred date available. Ask the team to check that record if the list remains unavailable. Include the visible load error and explain whether submission itself succeeded. A successful form submission and a subsequent list-refresh failure are separate events, so distinguish them when describing the problem to support.
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