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Documents and signatures

Interpret Available in the document register

Use the badge as a file state without inferring a review decision.

Updated 2026-11-11

Available is the document register’s ordinary fallback status when another specific state is not recorded. It should not be read as proof that the team has approved the document or completed a service.

Open the file’s details and related workflow to see the context. A received upload can be available for viewing while review, clarification, or a separate task remains outstanding.

For evidence that needs approval, rely on the actual recorded review result. For a signature, use the signing status. For a filing, check the relevant filing workflow and supporting confirmation. These outcomes are not established by a file simply being visible in Documents.

If you expected Approved or another status, ask the team to confirm the record and next step. Do not reupload a copy with approved in its filename to change the meaning. When reporting a discrepancy, identify the document, company, source, and expected workflow result. Keep sensitive contents in the private document area rather than copying them into an open discussion.

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