The invoice line's discount is an amount deducted after the line calculation is rounded. Open Unit and discount for the relevant line and enter the intended discount value. Do not assume the field represents a percentage.
Check the quantity and unit rate first, then compare the calculated line amount after the discount. If the customer agreement uses a percentage, establish the correct amount from that agreement and verify the displayed result rather than entering the percentage number as a currency deduction.
Keep the line description and notes clear when the discount needs explanation. A price concession should remain distinguishable from a later credit applied to an already issued unpaid document, since those workflows preserve different accounting events.
Review the complete invoice total, tax treatment and saved revision before issuance. Changing a draft discount does not automatically change an already issued invoice or return money to a customer. If the document is no longer editable, use the appropriate credit, void or correction workflow with the required review.
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