Skip to content
Enjoy complimentary data migration when switching from your existing bookkeeper or CPA to Institution.
Invoices and receivables

Choose the Accounts Receivable control account for an invoice

Map the customer obligation to an eligible company account before issuance.

Updated 2026-11-11

The invoice's Accounts Receivable account is selected under Posting accounts. The picker limits the choice to eligible asset accounts with the Accounts Receivable subtype. Choose the control account used for this company's customer obligations.

Review the selected customer, line income accounts and document currency alongside the control account. The control account and line accounts perform different roles in the document's accounting treatment. Do not select a revenue account as a substitute for a missing receivable account.

If the intended account is unavailable, confirm the chart and current company book setup. Create or correct an account only through the supported chart workflow with the appropriate authority, then refresh the draft's account evidence.

The mapping is checked again when the invoice is created. Saving a choice in the draft does not guarantee it will remain eligible after a chart or source change. After issuance, recorded payment matching settles the receivable control while preserving the issued revenue treatment, according to the company's current book basis and reviewed allocations.

Was this article helpful?

Tell us whether this answered the question you came with.

Related articles

Still stuck?

Tell us what you were trying to do and where it went wrong. If you are already a client, you can also open a support case from Help and support in your workspace.

We confirm who you are before we change anything on an account.