Skip to content
Enjoy complimentary data migration when switching from your existing bookkeeper or CPA to Institution.
Ledger and journals

Mark a ledger account inactive

Review an account's use before changing its active status.

Updated 2026-11-11

The ledger-account editor includes an Active setting for accounts you are permitted to manage. Changing that status affects whether the account is offered for new work. Review the account's purpose and current use before making it inactive.

Open the selected company's account and check its code, name and source. If the account is provider-managed, the available change follows that provider's workflow and confirmation rules. For an Institution account, save the permitted status change and confirm the result in the chart.

An inactive account will not be an eligible active account for new manual journal selections or exact account matching in journal imports. Review unfinished drafts and source files that still refer to it. Do not replace it with an unrelated active account merely to make a form accept the line.

Deactivation should not be treated as erasing posted history or settling a balance. If the account has an amount that needs correction or transfer, use the appropriate supported accounting entry with evidence. Keep the historical account identifiable so earlier reports and journal lines remain understandable.

Was this article helpful?

Tell us whether this answered the question you came with.

Related articles

Still stuck?

Tell us what you were trying to do and where it went wrong. If you are already a client, you can also open a support case from Help and support in your workspace.

We confirm who you are before we change anything on an account.