An invalid journal link cannot be used to load a verified entry. The history page asks you to open a posted entry from the current company's journal history. Start there instead of editing the link or substituting another identifier.
Check the selected company, then locate the expected entry using its accounting date, status and visible reference. Open the entry from the list. If the original link referred to a draft request, use the request workspace rather than assuming it is a posted journal reference.
A valid link still depends on your current access. A colleague's ability to open the record does not establish that your account has the same company or financial-detail permissions. Ask an administrator to check access where necessary.
If the entry is visible in the list but opening it still fails, retry once after refreshing the current evidence and record the visible error. Provide support with the company and entry reference through an approved channel. Avoid creating a replacement journal, since a navigation problem does not show that the underlying accounting entry is absent.
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