Issuance stops when the selected active customer differs from the saved invoice draft's name or email. The warning asks you to update and save the draft before submitting it. This ensures the customer identity being issued matches the reviewed document terms.
Return to the draft and compare the selected customer with the intended billing contact. Correct the saved directory record or choose the proper customer as needed, then save the draft's updated details. Reopen issuance and review the current contact evidence.
Do not approve a mismatched contact merely because the invoice amount is correct. The resulting PDF and delivery workflow need an accurate recipient and customer identity. A similar company name does not establish that two email addresses are interchangeable.
If the draft changed while you were reviewing issuance, refresh the current revision rather than retrying an old review. After the document is issued, inspect its saved PDF and delivery recipient separately. Issuance confirms the accounting document; it does not establish that a message has been sent.
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