The importer matches the Account cell against an active ledger account code or name. A row is rejected when it cannot find exactly one match. Check the selected company before editing the file, because another company's familiar account code may be unavailable here.
- Open the company's chart and confirm the intended account is active.
- Copy its exact code or name into the rejected Account cell.
- Remove extra identifying text that is not part of the saved code or name.
- Validate the full import again and inspect the resolved account in the preview.
An ambiguous result means the supplied value matches more than one eligible account. Use the specific code or correct the chart with the appropriate permission, rather than choosing an unrelated account to make the row pass.
The import does not create missing ledger accounts automatically. If the adjustment requires a new account, finish that chart change first and refresh the journal's account evidence. Keep the source file consistent with the final account names or codes so future reviewers can trace the imported rows.
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