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Invoices and receivables

Resolve Institution Books setup before issuing an invoice

Confirm current source authority and accounting permissions for document creation.

Updated 2026-11-11

Native invoice issuance requires the company's Institution Books setup and current accounting permissions to be confirmed. If the panel asks you to complete setup, resolve that requirement before preparing the document's posting action.

Check the selected company and its current accounting source. A draft prepared in one company or under older settings should not be issued using another company's accounts. Review the customer directory and eligible control, income and tax accounts after setup is current.

A saved draft can remain useful while setup is incomplete. Keep the prepared terms rather than creating duplicate documents whenever the setup notice appears. The draft's existence does not establish that the ledger can accept the invoice yet.

If permissions cannot be checked, retry the evidence request or ask the company administrator to review your role. Direct issuance, accountant review and policy-based actions are offered according to current capability. Do not infer that a plan name or the ability to view an invoice grants permission to post it.

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