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Invoices and receivables

Send an invoice email and check its queued state

Follow delivery history after the message is accepted for sending.

Updated 2026-11-11

Choose Send now in Delivery time when the current invoice email should be queued immediately. Review the recipient, CC addresses, invoice revision, PDF and email type, then use Send invoice email or Send invoice again as offered.

The immediate result can say that the email is queued. Delivery history updates after the provider responds, so a queued state is not confirmation that the message reached the recipient. Use Refresh delivery to inspect the current outcome.

If a send is already pending or its outcome is uncertain, resolve that history before starting another send. Repeated clicking can confuse the review and is not a substitute for checking provider confirmation. The workflow preserves original request details for a safe retry where needed.

Sending the invoice does not collect or record a payment. Keep the delivery result separate from the receivable balance and settlement history. If the customer later pays, record the confirmed bank movement through the payment-matching workflow rather than marking the email's success as evidence of payment.

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