Reversal actions depend on the signed-in person's current company permissions and relationship to the manual journal. The workflow allows authorized posters to reverse their own manual entries, and accountants with posting access can also reverse entries under the available controls.
Open the request in the correct company and inspect the action offered. A reader may be able to view reversal history without being able to post a reversal. Preparation, review and posting are separate capabilities, so do not infer permission from the presence of the journal in your list.
If the necessary action is unavailable, ask the company's administrator to check the intended role and scope. Explain which original journal needs correction and why. Do not use another person's login or copy the original into a new journal to avoid the permission requirement.
Before any authorized reversal is confirmed, the current book settings, account evidence and accounting date still need to pass review. Access alone does not establish that the proposed correction is appropriate. Verify the posted result in history and retain the reason for the change with the linked records.
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