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Invoices and receivables

Withdraw a submitted invoice to edit its draft

Return a frozen preparation request to editing through its own workflow.

Updated 2026-11-11

A submitted invoice draft can be frozen while its issuance request is awaiting action. If the terms need to change, use Withdraw for editing where the preparer's current access permits it. Enter a reason that explains why the saved document should return to preparation.

Check the request's status first. Withdrawal applies to the unissued preparation stage, not an already issued invoice. Review the customer, dates and accounting mappings after the draft becomes editable, then save the revised terms before preparing issuance again.

Do not create a second invoice simply because the submitted version cannot be edited directly. Keeping the withdrawal and revision with the original request preserves the history of the proposed obligation and helps prevent duplicate issuance.

If another person has already acted on the request, refresh its current state before continuing. An issued document may need a supported void or credit workflow instead. After resubmission, review the current revision rather than reusing a confirmation based on the terms you withdrew.

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