Obligation write-offs records a dated reduction of an unpaid document balance. Use Prepare write-off only after the business and accounting treatment have been established by the responsible person. The workflow preserves the original invoice, actual payments and credit notes.
Review the remaining line and tax allocations, choose an eligible counterpart account and enter an open Effective date on or after the latest document activity. The account supplies the explicit counterpart to the original receivable control.
Check the source and review evidence before confirming. If the original document or review changed, close the form and reload current evidence. Do not write off an amount merely because a payment has not yet been matched or a report filter hides the settlement.
After recording, inspect Write-off history for its date, reason, amount and status. A write-off is an accounting change; it does not issue a customer refund or erase the underlying document. Retain the supporting decision so later reviewers can understand why the obligation was reduced.
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