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Find older documents beyond the first page

Use pagination or a focused search in a larger document library.

Updated 2026-11-11

The document register loads records in pages, with newer records first. Use Next and Previous at the bottom when more than one page is available.

The page indicator shows where you are within the current search and filter results. Changing the filename search, service, status, or company resets the view to the first page, so a previously selected page number may no longer apply.

For a specific older file, searching a distinctive filename term is usually faster than paging through every record. Check the service and status filters if the result seems unexpectedly short.

Wait for Loading documents to finish before comparing the count or moving again. A loading error is shown separately as Documents unavailable; use Retry rather than treating it as the end of the list. If you cannot locate a file you believe was received, provide the company, approximate upload period, filename, and confirmation details to the team. Avoid uploading a duplicate merely because it was not on page one.

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