Formation date in Business profile is a company-record field. Use the formation date supported by the business’s records rather than the day you added the company to Institution or opened a bank account.
Open the correct company’s Business profile, review Formation state and Formation date together, and correct the date if needed. Save company profile and wait for confirmation before leaving the page.
If you do not have the supporting record, obtain it before guessing. The application stores the date you supply; saving a date is not independent confirmation of a state filing or a change to the legal formation record.
When discussing a discrepancy with the team, identify the document you used and the date currently shown. Share the actual document through the appropriate private document workflow if requested. Do not paste sensitive record numbers into a public help message. If the date changes back after saving, capture the save result and selected company so support can distinguish a failed update from an accidental edit in another company.
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