Clear filters resets the filename search, Related service, and Document status selections. It also returns the document register to its first page.
Use it when No matching documents appears or when you are unsure which filter hid a file. After clearing, wait for the result to load and check the document count. The selected company context still applies.
If the file appears, add filters back one at a time to see which condition excluded it. A file’s category and related service are different fields, so choosing a service does not necessarily include every file whose name sounds related.
If the register says Documents unavailable, clearing filters does not by itself fix the loading error. Use Retry while preserving the context of what you were looking for. For a newly uploaded file, check the receipt result and actual filename before uploading it again. When asking support about a missing document, include the company, filename, and filters tested without posting the private file contents.
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