The upload form resets its selection when the user, company, or request context changes. This helps keep a file selected for one context from being submitted into another.
If you switched companies and the file list cleared, confirm the company you now intend to use. Reopen the appropriate request if the file answers a specific ask, then select the file again.
Do not assume that a cleared selection means an earlier in-progress upload was undone. Check for its receipt confirmation or the document in the original company’s library before sending the same file elsewhere. If the result is uncertain, identify the original company and attempt time for the team.
Finish one company’s batch before switching to another. Use clear filenames and notes to make any cross-company collection easy to distinguish. A request remains associated with its original company context, so changing the switcher is not a way to move that request. If the request becomes unavailable after a switch, return to the appropriate company or ask the team to correct its assignment.
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