Service tasks in the Action Center can have a checklist and a comment thread. Open one to see exactly what is being asked.
Steps
- Open the task from the Action Center.
- Read the description, then work through the checklist and tick items off as you finish them.
- Use the comment box to ask a question or give context. Comments stay on the task, so the thread is in one place.
- When everything is done, choose Submit for review. You see Task submitted for review.
After you submit
The team reviews your work. If they need more, the task comes back with a comment. If it does not load, or the checklist will not save, refresh once and try again before contacting support.
Note
Submit the task when you are finished, even if you already uploaded the files, so the team knows to pick it up.
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