A checklist is editable for client-side task states such as open, in progress, waiting on client, and overdue. After a task moves out of those states, its checkboxes can become read-only.
The panel explains that the checklist is read-only while Institution reviews the task. For a task waiting on staff, the footer also confirms that it was submitted and is being reviewed.
If you discover a mistake, use the task’s comments to describe the exact checklist item and the correction needed. The comment field is separate from checklist editing, so you can provide context without changing the submitted checklist yourself.
Do not assume a disabled checkbox is a browser problem. Check the task status first. Repeated clicks, refreshing, or switching devices will not make a submitted task editable when its state prevents edits. If the team needs you to update the checklist, ask them to confirm the appropriate next step for that existing task rather than duplicating the work in a new request.
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