Choose Signed in Document status to show records marked as signed in the document register. Check the selected company and any Related service filter so the search is not narrower than intended.
The Signed status is distinct from Final, Approved, or Available. A document can be present in the library before signature has completed. To find work awaiting a signature, use the E-signatures workflow rather than expecting every unsigned file to be a pending signing request.
Open the relevant record and inspect the filename, company, source, and version history. Download or view the actual signed record you need, especially when several versions share similar names.
If a signature was just completed but the file is not visible, check the signing workflow’s own confirmed result and clear document filters. Avoid signing the same item again or uploading a manually renamed signed copy to force the status. Report the signing request and file details to the team if the confirmed signature and library record do not agree.
Was this article helpful?
Tell us whether this answered the question you came with.