Open E-signatures and check the Signing column before starting a request. In Institution means the signing controls appear in the workspace. External signing means the request sends you to a separate provider’s page.
For a request signed in Institution, choose Review and sign. Read the message and instructions, check the requested email address, and enter your full name. You can type or draw your signature, then accept the electronic signature consent before choosing Sign now.
For an external request, choose Continue to signing. Institution shows a Leaving Institution notice with the destination domain. Continue only when the document and destination match what you expect, then follow the provider’s instructions.
The two routes can show different progress labels. Opening either request does not complete the signature. Check the Signed tab for the completed record. If a request appears to use the wrong route or the instructions contradict the controls you see, ask the team to check that request before signing.
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