How Institution protects your account
How this works in Institution, and what it means for your account.
Security and Privacy · 1 min read · Updated 2026-07-28
This article explains how Institution protects your account so you know what to expect in your Institution workspace.
What this article covers
- Where this appears in your account settings.
- What the information tells you about the current state of your account.
- Who to contact when something does not match your expectation.
How it works
Institution keeps one record for your company, and the workspace reflects that record. When something changes, the record is updated first and the Institution team works from the same information you see, so documents delivered to you stay consistent with what is on file.
Where to look
- Sign in to your Institution workspace.
- Open your account menu and select Settings.
- Review account access, members, and notification recipients.
- Make the change described in this article and save.
Do not share sign-in links, verification codes, or full account numbers in general messages. If you believe your account has been accessed by someone else, contact Institution immediately.
Still not resolved
If this article does not answer your question, contact the Institution team. Include your company name and the item you were working on so the Institution team can respond with your specific record in front of them.