Account settings can disable Account type when the source account already has a linked ledger mapping. The form explains that the mapping must be reviewed before the type can change.
A bank deposit account and a credit card account can have different accounting roles. Changing the source type while retaining an incompatible ledger identity would make the account record misleading.
Investigate the saved record
- Compare the source account with the original statement and confirm what type of account it represents.
- Check whether you are editing the intended account or a similarly named account belonging to another source.
- If the saved type is wrong, identify its existing ledger mapping and raise the correction through the appropriate accounting review workflow.
Do not create a second source account to work around a disabled type field without first checking existing history. Splitting one account’s imports can complicate opening balances, matching and reconciliation.
If the account has never held the activity you intended, return to the import picker and choose the correct source before committing rows. If it already has imports, include those periods and the current type in your support request so the scope of the correction is clear.
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