No rows in this view refers to the current row filter. The saved batch can still contain rows in another check or result state.
- Read whether the control is Filter by check or Filter by result. That tells you whether you are reviewing a staged or finished batch.
- Choose another state or the broader view and inspect the batch totals.
- Use pagination when the selected state has more rows than one page.
A batch with no possible duplicates can legitimately show an empty duplicate view while still having ready rows. A completed batch can similarly have no blocked rows.
Compare status and counts
Use the batch’s summary counts to decide what should appear. If the summary reports rows in a state but that state remains empty after a refresh, note both observations for support.
Do not reupload the source simply because one filtered view is empty. Confirm the company, account, filename and batch status first. The distinction between an empty subset and missing data prevents unnecessary repeated imports and makes it easier to follow the actual outcome of each source row.
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