This bank export contains no bank or card transactions means the file has no supported transaction records for the reader to import. Check the bank’s export choices and the selected period.
- Confirm that you exported bank or credit-card transactions rather than an account summary, balance-only file or investment statement.
- Check whether the period contains posted activity at the bank.
- Obtain a complete export for the intended account and dates, then read it again.
An account with no activity can legitimately have no movement rows. A closing balance by itself is not a transaction to import.
Do not manufacture a row
Avoid adding a synthetic balance movement just to produce a nonempty import. Opening balances and reconciliation evidence have their own workflows and should use supported source values.
If the bank shows activity but the export remains empty, preserve the file and report the format, account type and date range. Another supported export format may expose the actual movements. Before importing it, compare with existing history so a change of format does not create a duplicate copy of activity already recorded.
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