When an import stops, rows already added are kept. Open the same saved batch and use Resume import when offered to finish the remaining eligible work.
- Return to Import history for the original company and locate the batch by source file and account.
- Read its current status and any action error. Confirm that it is the batch you intended to resume.
- Choose Resume import and wait for the updated results rather than starting another upload of the same rows.
A progress display can show Import paused when a committing batch is not actively running in the current view. The saved batch state, not the earlier browser progress bar, determines what still needs work.
Check the outcome after resuming
Review imported, not-imported and blocked counts. Inspect row reasons for anything that did not complete. A resumed operation can encounter current access or period conditions that require attention.
If the workspace or signed-in user changed, reload the correct scope before continuing. Report the source filename, account and exact message if recovery fails. Do not remove already imported transactions simply because the browser stopped before showing a final confirmation.
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