Ending statement balance is optional when a statement period is first prepared. Leaving it blank records an unknown balance; it does not mean the statement ended at zero.
- Enter the required opening balance and exact statement dates.
- Leave the ending balance empty only when the verified amount is not yet available.
- Once the statement provides it, use Save statement balances to enter the exact ending amount.
Unknown evidence cannot support completion
Recording statement evidence requires a verified ending balance, and completion requires a known ending balance with zero difference and the other current review conditions resolved.
Do not enter an estimated amount or copy the recorded book balance simply to make the difference appear to be zero. The statement ending amount should come from the document for that account and period. If the field shows Unknown during evidence review, return to the balance-saving action before attempting attestation. Changing balances requires statement evidence to be reviewed again. A period can remain in progress while you gather missing evidence, but it should not be described as reconciled merely because the activity list looks familiar or all visible rows have categories.
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