Reconciliation

Find why a connected account is missing from Reconciliation

Reconciliation uses accounts recorded in Books, which can differ from connected source accounts.

Updated 2026-11-11

Choose the correct reconciliation account

Use account identity before selecting or starting a statement window.

Updated 2026-11-11

Search for an account in Reconciliation

Use name, bank, or last digits to locate the recorded account.

Updated 2026-11-11

Review an archived account’s reconciliation history

Inspect prior windows without assuming an archived account can start a new period.

Updated 2026-11-11

Find a reconciliation period in another year

Use Statement year to navigate the account’s saved windows.

Updated 2026-11-11

Review a statement spanning two calendar years

Use the complete window dates when a period appears under more than one year.

Updated 2026-11-11

Understand Current activity without a statement window

Wait for or process the account statement before treating current activity as a reconciliation period.

Updated 2026-11-11

Recover an unavailable statement-period selection

Recheck the account and year before assuming a saved reconciliation is missing.

Updated 2026-11-11

Open account settings from Reconciliation

Use the verified source identity to reach the appropriate account or connection controls.

Updated 2026-11-11

Use the statement’s actual dates

Keep reconciliation windows aligned with the account document’s period.

Updated 2026-11-11

Start a statement period for a recorded account

Create a reconciliation window from the statement’s exact dates and balances.

Updated 2026-11-11

Enter the required opening statement balance

Use the statement’s starting amount instead of a current bank balance.

Updated 2026-11-11

Leave an unknown ending statement balance blank

Understand why a blank ending balance prevents a verified completion.

Updated 2026-11-11

Enter statement balances in the accepted number format

Use plain decimal amounts with no more than two decimal places.

Updated 2026-11-11

Enter a negative statement balance

Preserve the statement’s sign when preparing or updating balances.

Updated 2026-11-11

Correct an invalid statement date range

Use real calendar dates in order when starting a reconciliation period.

Updated 2026-11-11

Write useful statement-period notes

Keep the notes focused on evidence and review context within the supported limit.

Updated 2026-11-11

Investigate an overlapping statement-period request

Check existing windows before preparing another period for the same dates.

Updated 2026-11-11

Close a new statement period without saving

Understand the discard prompt for unfinished dates, balances, and notes.

Updated 2026-11-11

Resume an uncertain statement-period request

Recover the original start request before creating another window.

Updated 2026-11-11

Correct saved opening or ending statement balances

Use the verified document and review statement evidence again after a change.

Updated 2026-11-11

Save the ending balance before recording statement evidence

Resolve an unknown closing amount before attesting the document.

Updated 2026-11-11

Record verified statement evidence

Select the document that supports the account, dates, and balances under review.

Updated 2026-11-11

Find why no statement document can be selected

Upload and process permitted evidence before recording it against a period.

Updated 2026-11-11

Verify a statement document before selecting it

Avoid attaching evidence for a different account or date window.

Updated 2026-11-11

Download the statement supporting a reconciliation

Use the period’s current evidence link and account access check.

Updated 2026-11-11

Resolve a disabled statement download

Check for a linked document and current permission to open it.

Updated 2026-11-11

Refresh a reconciliation’s recorded totals

Recompute balances from current recorded activity and matches.

Updated 2026-11-11

Understand a zero difference before completion

Check evidence and unresolved activity even when the balances agree.

Updated 2026-11-11

Review a completed period with changed evidence

Refresh current statement support before relying on a retained reconciliation result.

Updated 2026-11-11