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Reconciliation

Correct saved opening or ending statement balances

Use the verified document and review statement evidence again after a change.

Updated 2026-11-11

Save statement balances updates the opening amount, ending amount, and notes for an eligible reconciliation window. Use it to correct a confirmed transcription error or enter a previously unknown ending balance.

  1. Open Manage reconciliation and choose Save statement balances.
  2. Enter the exact balances from the statement for this account and period.
  3. Save, refresh the result, and review the statement evidence again because changing balances affects that verification.

Do not adjust evidence to eliminate a difference

A nonzero difference is a reason to investigate the activity and source amounts. It is not evidence that the statement balance should be changed to equal the recorded book balance.

The opening balance is required, while a blank ending balance remains unknown. Use plain decimal amounts with up to two places and preserve any supported negative sign. If the period is already reconciled, its available action may be reopening rather than direct balance editing. Follow the current workflow so later affected windows are reviewed correctly. After saving, inspect the summary’s opening amount, ending amount, and difference. A corrected balance can resolve one error, but completion still depends on current evidence, permissions, and fully resolved activity.

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