Recorded activity includes a Ledger account column when that information is available. Unassigned, Unavailable, and Restricted describe different states, so do not treat them as interchangeable missing-category labels.
- Inspect the row’s ledger label and current match status.
- Use View transactions to review the recorded transaction within your access.
- Resolve a real account assignment issue through the accounting workflow, or address unavailable or restricted evidence through its appropriate access or refresh path.
Read the label precisely
Unassigned indicates that the available ledger account list contains no assigned account. Unavailable means the enrichment is not available in the current view. Restricted withholds information under current access.
A row can also display more than one ledger account, so inspect the complete recorded transaction when its accounting needs explanation. Do not create a new category or journal solely because the reconciliation table cannot display the account. First establish whether the accounting data is actually absent or simply unavailable to this view. Matching status is a separate relationship to statement evidence and should not be confused with a complete account assignment. Finish the accounting review and refresh the reconciliation before relying on its updated totals or completing the period.
Was this article helpful?
Tell us whether this answered the question you came with.