Reconciliation separates Recorded activity from Statement activity. The first shows the account’s recorded book rows for the window, while the second shows the statement-side evidence used for comparison.
- Select the correct account and statement period.
- Review Recorded activity, including its ledger account, amount, balance, and match status where available.
- Switch to Statement activity and compare the source rows, amounts, and statuses.
Use the difference to form a specific question
A statement row without a corresponding recorded item may need investigation or accounting work. A recorded row without statement evidence may reflect timing, an incorrect record, or another unresolved issue. Determine the actual cause before matching or changing anything.
Switching views returns the activity list to its first page. Use pagination to inspect the full window rather than only the first visible rows. View transactions opens the recorded transactions for the account when you need broader context. The two tab counts describe different sets and do not need to be identical for every valid grouped match. Exact signed totals and supporting evidence determine the match relationship. Neither view alone proves that balances, statement evidence, and completion requirements are all resolved.
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