Remove statement match lets you undo an existing statement match for one selected matched statement row. Use it when the evidence shows that the row was linked incorrectly and needs another review.
- Open Manage reconciliation and choose Remove statement match.
- Select the specific matched statement row whose relationship needs correction.
- Submit the action, refresh the activity, and inspect the resulting unmatched records before creating a replacement match.
Select one row for this action
Unlike matching, which can use supported groups, removal requires exactly one statement row. If several matches need review, handle each affected relationship deliberately.
Removing a match is not the same as deleting the source transaction or changing its amount. It changes the reconciliation relationship so the evidence can be reviewed again. If the period is already completed, follow the available reopening workflow first. Do not remove valid matches solely to make a preferred grouped total easier to construct. Establish which relationship is wrong and why. After correction, verify the new match and the period’s remaining unresolved counts before completing the window again. The source and accounting records should remain traceable throughout that review.
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