Reopened means a previously completed statement window has been returned for another review. Its existing source history remains recorded, but the earlier completion should not be treated as the current finished result.
- Read the reopening reason and identify the correction that prompted it.
- Review the current statement balances, evidence, and affected activity.
- Resolve the issue, refresh totals, and complete the window again only when all current requirements are met.
Review later affected windows too
The reopening plan can include later completed periods on the same account. Check their current states and evidence rather than stopping after the first selected window is corrected.
Use the normal match, attachment, balance, and statement-evidence actions according to what actually changed. Do not recreate the statement period or discard its source history to obtain a clean screen. If an existing match is wrong, remove and replace it through the supported review. If a balance changed, record the verified value and review evidence again. After the correction, zero difference is still only one completion condition. The final result should connect the preserved original history, the reason for reopening, and the new evidence supporting completion.
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